William O'Brien

William O’Brien is Head of Personal Injury at LEAP Legal Software and a former Partner at Express Solicitors, with over 20 years’ experience in catastrophic injury, serious injury, employers’ liability, road traffic accident and clinical negligence claims. In the fifth episode of How to Think Like a Lawyer, he joins Law Exchange to explore what happens in a personal injury claim, from evidence and causation to settlement, compensation and the role of AI in legal practice.